Terms and Conditions

1. Scope

These Terms and Conditions govern all bookings and services provided by Le Petit Observatoire, located in Switzerland. By booking a stay or using our services, you agree to these terms in full.

2. Booking and Payment

All bookings are subject to availability. Prices are listed in CHF and include applicable VAT. Full payment is required to confirm your reservation unless otherwise stated.

3. Check-in and Check-out

Check-in is available after 15:00. Check-out must be completed before 11:00. Late check-out without prior agreement may incur additional charges.

4. House Rules

All guests must adhere to the House Rules provided upon booking and displayed on the premises. Violations, including smoking, noise disturbances, and unauthorized guests, may result in immediate termination of the stay without refund.

5. Cancellations and Refunds

Cancellation policies are displayed at the time of booking. Refunds will be processed according to the policy selected during your reservation. Non-refundable bookings cannot be cancelled for a refund.

6. Liability

Guests are liable for any damage caused to the property during their stay. A fee of CHF 400 will be charged for lost keys. Smoking indoors may result in a deep cleaning fee. Damages are evaluated and billed on a case-by-case basis.

7. Privacy

We respect your privacy and handle personal data in accordance with Swiss data protection regulations. Your information is only used for booking and communication purposes.

8. Jurisdiction

These terms are governed by Swiss law. Any disputes arising from these Terms and Conditions shall be resolved in the competent courts of the canton in which Le Petit Observatoire operates.

9. Contact

For any questions, please contact us at booking@lepetitobservatoire.ch or +41 44 516 36 53.

Last updated: 23 May 2025